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Equips simplifies equipment management with an all-in-one cloud-based platform for work orders, tracking, and maintenance. Submit unlimited work orders, automate dispatching, and track maintenance progress in real time. Key features include smart dispatch, chronic issue alerts, and a preventive maintenance scheduler.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Many users appreciate Equips for its intuitive and easy-to-navigate design, simplifying the management of equipment and service tickets. ​
Exceptional Customer Service:
The support team at Equips is frequently praised for their responsiveness and helpfulness, ensuring users receive timely assistance. ​
Efficient Work Order Management:
Users highlight the software’s capability to streamline work orders, allowing for quick submission, tracking, and collaboration, which enhances operational efficiency. ​
Vendor Communication Issues:
Some users have experienced miscommunication when coordinating multiple vendors for a single service call, leading to delays. ​
Confusing Third-Party Invoicing:
The invoicing process from third-party vendors can be confusing and occasionally problematic, as noted by certain users. ​
Dependence on Internet Browsers:
Equips operates as a web-based platform, requiring users to access it through internet browsers, which may not be ideal for all users. ​
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.