Home > Field Service Management Software > Encircle
Encircle is a field documentation platform that helps restoration contractors and insurance professionals streamline job documentation. It captures photos, videos, floor plans, and e-signatures with real-time sync between field and office. Encircle enhances workflow efficiency, ensures data integrity, and speeds up claims processing.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users commend Encircle for its intuitive design, making it easy for technicians to upload and share job site photos, enhancing overall efficiency. ​
Comprehensive Documentation:
The platform’s ability to capture detailed information, including photos, videos, notes, and moisture data, allows for thorough documentation of property losses. ​
Real-Time Synchronization:
Encircle keeps everyone connected with real-time sync between field and office, ensuring data integrity with date, time, and location metadata.
Photo Categorization Issues:
Some users report frustration when photos are incorrectly categorized as room photos instead of contents photos, with no easy way to reverse the categorization. ​
Syncing Delays:
In areas with poor service, syncing can take time, requiring users to restart the program to resume syncing. ​
Hydro Feature Complexity:
Technicians with limited training may find the Hydro feature slightly confusing, indicating a need for additional training or simplification.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.