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Easyworkorder is a workflow management platform for building managers, enabling seamless collaboration and task tracking. It turns support email requests into helpdesk tickets, making it easy to categorize, prioritize, and assign tasks. This ensures efficient resolution and optimal property maintenance.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use:
Users frequently commend Easyworkorder for its intuitive design, facilitating straightforward navigation and efficient task management.
Effective Organization:
The platform’s capability to streamline work order requests and maintain comprehensive records is highly valued by users.
Responsive Customer Support:
Many users appreciate the prompt and helpful customer service, which enhances their overall experience with the software.
Lack of Direct Email Responses:
Some users express a desire for the ability to respond directly to homeowners via email without the need to log into the system.
Absence of a Dedicated Mobile App:
While the platform is mobile-friendly, users have noted the lack of a standalone mobile application, which could enhance accessibility and functionality.
Challenges with Preventative Maintenance Features:
Certain users have reported difficulties or a lack of clarity regarding the implementation of routine or preventative maintenance within the system.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.