Crew
Crew is a mobile app designed to improve communication, scheduling, and productivity for frontline teams. Trusted by global enterprises, it streamlines workflows, boosts engagement through recognition, and optimizes staffing, helping organizations build cohesive teams and improve labor efficiency.
4.4
Crew Overview
Crew is a leading digital workplace platform designed to enhance communication, productivity, and culture for frontline teams. With a focus on streamlining scheduling, staffing, and task management, Crew connects employees, optimizes labor, and promotes engagement through public recognition and motivation. Trusted by enterprises globally, Crew’s mobile app empowers over 1 million frontline workers to stay productive and aligned, fostering a connected, efficient, and motivated workforce. Ideal for organizations seeking to improve post-COVID-19 operations, Crew builds cohesive teams that drive business success.
Features
Mobile Communication Hub
Scheduling & Staffing Optimization
Task Management
Employee Recognition & Motivation
Crew Pricing Overview
Crew Score
Smyte Score
4.4
Number of Reviews 92
Smyte Score
The Smyte Score is a weighted average from leading review sites across the web.
100+ reviews for Software Name
Pros
User-Friendly Interface:
Many users appreciate how intuitive and easy it is to navigate the platform, especially for managing teams and communication effectively.
Efficient Communication:
Crew is highly praised for its ability to streamline communication between team members through messaging features and shift management.
Mobile App Accessibility:
The mobile app is widely noted for being a reliable tool, allowing managers and employees to stay connected and manage tasks on the go.
Cons
Limited Customization:Â
Some users have expressed frustration with the lack of customization options for specific features and workflows, limiting the tool’s flexibility for diverse needs.
Performance Issues:Â
A few reviewers have mentioned occasional slow loading times or glitches, especially during peak usage.
Absence of Certain Features:Â
A few users pointed out missing advanced functionalities, such as more robust payroll integrations or customizable reporting options, that they would expect in a comprehensive workforce management tool.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.
FAQs
Crew’s mobile app helps employees manage their schedules, communicate with team members, and receive updates or notifications about shifts and tasks.
Yes, Crew offers integrations with various payroll and communication tools, but some users may find the options for deeper integrations limited.
Yes, Crew provides a free version with basic scheduling and communication features, which can be upgraded for additional functionality.
Yes, Crew offers customer support via email and live chat, with a knowledge base available for self-service inquiries.
Crew enables managers to create, update, and share schedules with employees seamlessly, while employees can swap shifts or request time off directly through the platform​.
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