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ClubWise is a global club management solution, trusted by over 1,000 fitness clubs. It integrates FCA-accredited direct debit collections, membership management, and marketing tools, including the highly rated FitSense member app. It helps businesses streamline operations and boost member engagement.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Integration:
Users appreciate ClubWise’s ability to seamlessly integrate various functionalities, including direct debit collections, membership management, and marketing tools. This all-in-one approach simplifies operations and reduces administrative tasks.
Responsive Customer Support:
Many users commend the customer service team for their prompt and helpful responses, which facilitate smooth issue resolution and user onboarding.
User-Friendly Interface:
The software’s intuitive design makes it easy for both staff and members to navigate, enhancing the overall user experience.
Initial Setup Complexity:
Some users report that the initial data transfer and setup process can be time-consuming, requiring significant effort to configure the system to meet specific needs.
Limited Reporting Features:
Certain users have noted that the reporting capabilities are not as robust as desired, lacking customization options and detailed insights.
Inconsistent Support Quality:
While many users praise the support team, some have experienced interactions with less knowledgeable representatives, leading to frustration and delays in issue resolution.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.