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Cliniko is an all-in-one practice management software for healthcare professionals. It includes features like scheduling, treatment notes, invoicing, and appointment reminders. Easy to use and web-based, Cliniko works for solo practitioners and large teams. It offers affordable pricing, mobile access, and 30-day free trial.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users consistently praise Cliniko for its intuitive and easy-to-navigate design, which simplifies daily operations and reduces the learning curve for new users.
Comprehensive Feature Set:
Cliniko offers a wide range of functionalities, including appointment scheduling, treatment notes, invoicing, and telehealth services, allowing healthcare practices to manage multiple aspects of their operations within a single platform.
Responsive Customer Support:
Users appreciate Cliniko’s prompt and helpful customer service, which assists in resolving issues and optimizing the use of the software.
Limited Customization Options:
Some users have noted that while Cliniko covers many features, there is limited flexibility in customizing certain aspects to fit specific practice needs.
Additional Costs for SMS Reminders:
While emails are free, sending SMS reminders incurs an additional cost of 10¢ per message, which can add up for practices that rely heavily on text communications.
No Native Mobile App:
Cliniko is accessible via mobile web browsers but does not offer a dedicated mobile application, which some users feel could enhance accessibility and user experience.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.