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Clearstory is the only Change Order Communications tool designed to simplify construction business processes. It helps General Contractors prevent lost revenue and Specialty Contractors get paid faster by centralizing real-time data and streamlining approvals. Built for trust and transparency, Clearstory improves financial decision-making.
The Smyte Score is a weighted average from leading review sites across the web.
Efficient Change Order Management:
Users appreciate the ability to organize and maintain all change order requests from multiple subcontractors in one place, reducing time spent assembling reports and ensuring information accuracy.
User-Friendly Interface:
The platform is noted for its ease of use, allowing users to quickly track Time and Materials (T&M) without paper and present pricing updates of any size to customers efficiently.
Responsive Customer Support:
Users commend Clearstory’s customer service for promptly addressing issues or advising on alternative workflows, enhancing the overall user experience.
Mobile App Limitations:
Some users have noted that the mobile app’s capabilities are not as robust as the web application, though it is regularly updated to include more features.
Feature Requests:
On rare occasions, users have encountered situations where a desired feature was not available; however, customer service has been proactive in addressing these needs.
Learning Curve:
While not a widespread concern, a few users mentioned the need for initial training to fully leverage all functionalities, suggesting that comprehensive onboarding could be beneficial.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.