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BuildingLink is a top property management platform used by over 5,000 high-rise communities. It enhances operations with tools for maintenance tracking, package management, visitor check-ins, and amenity reservations. Known for innovation and excellent service, BuildingLink helps property managers streamline workflows and improve resident experiences.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Property Management:
Users appreciate BuildingLink’s extensive suite of tools that streamline various aspects of property management, enhancing operational efficiency.​
Effective Communication Tools:
The platform’s communication features facilitate seamless interactions between property managers, staff, and residents, leading to improved community engagement.​
Robust Maintenance Tracking:
BuildingLink offers efficient maintenance management capabilities, allowing for timely responses to service requests and proactive upkeep of facilities.​
Outdated User Interface:
Some users have reported that the platform’s interface appears dated and could benefit from modernization to enhance user experience. ​
Limited Feature Set:
Certain users feel that BuildingLink lacks some functionalities found in competing property management solutions, which may limit its applicability in specific scenarios. ​
Customer Support Challenges:
Users have expressed concerns regarding the responsiveness and effectiveness of BuildingLink’s customer support services, indicating a need for improvement in this area.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.