BookyWay
4.7
BookyWay Overview
Features
BookyWay Pricing Overview
BookyWay Score
Smyte Score
4.7
Number of Reviews 312
Smyte Score
The Smyte Score is a weighted average from leading review sites across the web.
100+ reviews for Software Name
Pros
Ease of Use for Clients and Administrators:
Users frequently praised BookyWay’s intuitive and user-friendly interface, which simplifies booking, class management, and client interactions for both administrators and members.
Cost-Effectiveness:
The affordability of BookyWay, with features like unlimited classes and flexible, usage-based pricing, is highly valued. The platform offers significant functionality without fixed monthly costs, which appeals especially to small businesses and independent trainers.
Customer Support and Responsiveness:
Many users reported positive experiences with customer support, mentioning quick responses and a willingness to incorporate feedback into future updates. This ongoing support is seen as a strong advantage.
Cons
Limited Administrator Functionality:
Admins find it challenging to make adjustments, such as modifying recurring classes or fixing minor errors, as changes often require deleting and re-entering data. An improved admin interface with batch editing capabilities is a frequent request.
Lack of Payment and Integration Options:
Some users wish for more diverse payment options and integration with other business tools like POS and email marketing systems. The absence of integration with some third-party apps limits functionality for businesses requiring broader automation.
Limited Mobile Admin Access and Functional Restrictions:
The mobile experience for administrators is seen as less robust than the desktop version, with certain functions (e.g., timetable management and detailed reporting) more accessible via a computer. An enhanced mobile app with full admin capabilities is often requested.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.
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