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BookingRun

BookingRun is a cloud-based appointment scheduling system for healthcare businesses. It simplifies the booking process with features like automated reminders and multi-location support. Designed for professionals like therapists and psychologists, it offers a user-friendly interface and cost-effective solutions for small businesses.

3.9

Software Info

Pricing

Score

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BookingRun Overview

BookingRun is a web-based appointment scheduling system designed for healthcare businesses, enabling efficient management of booking processes. It streamlines the appointment booking experience for clients while offering features such as automated reminders and multi-location support. The platform is user-friendly and cost-effective, making it an ideal choice for small healthcare businesses like massage therapists, physiotherapists, and psychologists. With its intuitive interface, it simplifies the task of managing appointments and helps healthcare providers focus on delivering quality services.

BookingRun Pricing Overview

BookingRun Score

Smyte Score

3.9 Number of Reviews 22

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Ease of Use:

Users appreciate BookingRun’s intuitive and straightforward interface, making it simple to set up and navigate. This user-friendliness facilitates efficient appointment scheduling and management.

Cost-Effective Solution:

Many users find BookingRun to be an affordable option for appointment scheduling, offering essential features at a competitive price point, which is particularly beneficial for startups and small businesses.

Client Booking Features:

The platform allows clients to book appointments online and receive automated email and SMS reminders, enhancing customer experience and reducing administrative workload.

Cons

Customer Support Challenges:
Several users have reported difficulties in reaching customer support, noting a lack of responsiveness when assistance is needed, which can hinder issue resolution.

Technical Issues with Notifications:
Some users have experienced problems with the delivery of SMS reminders, where messages were either not received by clients or contained formatting errors, leading to confusion and missed appointments.

Limited Contingency Features:
There are concerns about the absence of backup options in case of server or network failures. Users have suggested enhancements like the ability to print weekly appointments or save them as PDFs to mitigate potential disruptions.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.