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Bookeo is an all-in-one online booking and management system for fitness clubs and service providers. It enables 24/7 bookings and payments, real-time availability, and customizable options like memberships and gift vouchers. With plans from $39.95/month and no commissions, Bookeo simplifies scheduling and enhances client engagement.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users appreciate Bookeo’s intuitive design, which simplifies the booking process for both businesses and their clients. One reviewer noted, “The product looked great and was easy to use from a customer perspective.”
Comprehensive Feature Set:
Bookeo offers a wide range of functionalities, including online bookings, payment processing, and calendar synchronization, which users find beneficial for streamlining operations. A user stated, “It is simple to use, help is usually within 24 hours and we’ve had no customer complaints.”
Responsive Customer Support:
The platform’s customer service is frequently highlighted for its promptness and helpfulness. A reviewer mentioned, “Customer service has been very responsive and helpful.”
Limited Customization Options:
Some users have expressed a desire for more flexibility in customizing the platform to better fit their specific business needs. One reviewer noted, “Features are limited—if you have non-standard booking situations, this product is not for you.”
Aesthetic Limitations:
Certain users feel that the visual design of Bookeo’s interface appears outdated. A user mentioned, “The graphics are really dated, looks like something between Windows 98 and XP style.”
Data Retention Concerns:
Some users have reported issues with accessing data older than two years, which can be a limitation for long-term planning. A reviewer stated, “It doesn’t appear to save data older than 2 years.”
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.