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Bookedin simplifies appointment scheduling with easy online booking, eliminating calls and emails. Clients can book without downloading apps or passwords, and payments are automated. The platform tracks appointments, sends reminders, and allows secure payments, helping businesses stay organized and stress-free.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use:
Bookedin is widely praised for being user-friendly. Users note its simple setup and intuitive interface, which makes it easy for both businesses and clients to use, improving overall workflow​.
Eliminates No-Shows:
The platform automates appointment reminders and confirmations via email and text, significantly reducing no-shows. This feature is especially beneficial for businesses with a high volume of appointments.​
Flexible Payment Options:
Bookedin allows clients to pay online using multiple payment methods, including credit cards, PayPal, and Venmo. This flexibility makes transactions smooth for both clients and businesses.
Limited deposit tracking:
Some users have noted that while you can track deposits, the process is not always seamless, with information sometimes appearing in different places, making it harder to find or manage.​
Communication issues:
A few reviewers highlighted that customer support can be difficult to reach initially. Once contact is made, however, the issues are usually resolved promptly​.
Booking multiple items together:
The software does not allow users to book multiple items (e.g., services) together on the same ticket, which can be limiting for certain businesses​.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.