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Founded in 2007, Bob’s Business delivers engaging cybersecurity awareness training and award-winning phishing simulations. Their story-driven approach helps organizations build a strong security culture, meet compliance, and empower employees as the first line of defense—all backed by exceptional customer service.
The Smyte Score is a weighted average from leading review sites across the web.
Engaging and Story-Driven Content:
Users love the engaging, story-driven eLearning modules that make cybersecurity training interesting and relatable.
Effective Phishing Simulations:
The phishing simulation campaigns are highly praised for being realistic and helping to raise employee awareness and improve behavior.
Excellent Customer Support:
Many users highlight Bob’s Business for its responsive and helpful customer service, especially during onboarding and ongoing support.
Limited Customization Options:
Some users feel the platform could offer more flexibility in customizing training content to better fit specific organizational needs.
Interface Navigation Issues:
A few users mention that the user interface can be somewhat outdated or less intuitive compared to competitors.
Reporting Features Could Be Enhanced:
While reporting is useful, some users desire more detailed analytics and customizable reporting options.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.