Home > Field Service Management Software > BigWave

BigWave

BigWave is a field service management software that streamlines installation and maintenance operations for businesses managing physical assets. It automates job tracking, dispatching, and invoicing, helping companies improve cash flow and service efficiency. Ideal for industries like POS, security, networks, and digital displays.

4.3

Software Info

Pricing

Score

Alternatives

BigWave Overview

BigWave is a comprehensive field service management software designed for businesses that manage physical assets in the field, requiring on-site technician services for installation and maintenance. Ideal for industries such as POS systems, security, networks, electrical, digital displays, and kiosks, BigWave streamlines operations by automating work orders, dispatching, and invoicing. The platform provides a centralized portal for tracking job progress, collecting data, and ensuring accurate billing. With its automation capabilities, businesses can improve cash flow through faster and more precise invoicing. BigWave enhances operational efficiency, improves field service coordination, and ensures seamless communication between office teams and technicians for better service delivery.

BigWave Pricing Overview

BigWave Score

Smyte Score

4.3 Number of Reviews 36

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Flexibility and Customization:
Users appreciate BigWave’s inherent flexibility, which accommodates diverse business practices and customer needs without requiring time-consuming program changes.

Enhanced Efficiency:
The platform’s features, such as automated invoicing and comprehensive asset tracking, have been credited with boosting employee efficiency and streamlining operations.

Improved Cash Flow:
By leveraging information collected in their portal, BigWave customers can improve cash flow with fast, automated, and accurate invoices.

Cons

User Interface Limitations:
Some users have expressed a desire for improvements in the user interface to enhance the overall user experience.

Learning Curve:
New users may find certain features complex, requiring time and consistent use to become proficient with the software.

Limited Autonomy in Making Changes:
Users have noted that making certain changes requires going through BigWave support, which can be time-consuming.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What types of organizations benefit most from using BigWave?

BigWave is ideal for organizations that manage physical assets in the field and require on-site technician services for installation and maintenance, such as those dealing with POS systems, security, networks, electrical setups, digital displays, and kiosks.

2. Does BigWave offer a free trial or version?

Yes, BigWave offers both a free trial and a free version of its software.

3. What deployment options are available for BigWave?

BigWave can be deployed on-premise for both Windows and Linux systems, as well as through cloud, SaaS, and web-based platforms.

4. What training resources does BigWave provide?

BigWave offers various training options, including documentation and in-person training sessions.

5. What support channels are available for BigWave users?

Users can access support through chat services.

BigWave

4.3

Software Info

Pricing

Score

Alternatives

BigWave Overview

Software Details

Features

BigWave Pricing Overview

BigWave Score

Smyte Score

4.3

Number of Reviews 36

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

Alternatives to BigWave

Fexillon

Geo

BlueBox

Relevant Alternative Categories