Home > Scheduling Software > BigChange
BigChange is an all-in-one job management platform that helps field service businesses streamline operations. It offers job scheduling, real-time tracking, resource management, and integrated financial tools to reduce paperwork, increase team capacity, and accelerate invoicing, driving business growth and efficiency.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use and Setup:
Users frequently highlight BigChange’s intuitive interface and simple setup process. It is designed to be user-friendly, even for those with minimal technical expertise​.
​Improved Job Scheduling and Tracking:
BigChange provides effective job management features, including real-time tracking of field operations, which streamlines scheduling and job management​.
​Strong Customer Support:
Many users praise the excellent customer service, especially the Road Crew team, who are known for being responsive, empathetic, and helpful in resolving issues quickly​.
Setup Complexity:
While the system is generally easy to use, the initial setup can be time-consuming and challenging for some users, particularly during the onboarding phase​.
​Data Extraction Issues:
Some users have encountered difficulties with extracting and managing data, which remains a challenge for better optimization​.
Integration and Customization Limitations:
Users report that the integration with existing systems and customizations can be limited, especially when transitioning from older software​.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.