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Ballbutton is an all-in-one platform for racquet clubs and fitness centers, featuring court booking, class scheduling, membership management, and payment processing. With marketing tools and a news-feed for member engagement, Ballbutton offers a streamlined solution for clubs, backed by 24/7 support and a free trial.
The Smyte Score is a weighted average from leading review sites across the web.
Outstanding Customer Service:
Users consistently praise Ballbutton’s customer support for its responsiveness and dedication, highlighting the team’s commitment to assisting clients throughout the implementation process and beyond.
User-Friendly Interface:
The platform is noted for its intuitive design, making it easy for both administrators and members to navigate and utilize its features effectively.
Comprehensive Feature Set:
Ballbutton offers a wide range of functionalities, including court scheduling, membership management, and payment processing, allowing organizations to manage various aspects of their operations within a single system.
Initial Learning Curve:
Some users have reported that it took a while for their clientele to become accustomed to the software, primarily due to a lack of familiarity with scheduling systems.
Regional Terminology Differences:
Certain users noted challenges in understanding and labeling activities due to regional differences in terminology, which required adjustments during the setup process.
Minor Bugs in New Features:
A few users experienced occasional bugs in some of the newer features, though these issues were typically addressed promptly by the support team.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.