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BackBox is a network automation platform supporting 180+ vendors with 3,000+ pre-built automations. It simplifies network management by automating backups, OS updates, and compliance without scripting. Ideal for enterprises, it enhances security, reduces errors, and scales to manage thousands of devices efficiently.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Automation Library:
Users appreciate the extensive pre-built automation library (3,000+ automations), which simplifies complex network tasks without scripting.
Multi-Vendor Support:
BackBox supports over 180 vendors, making it highly versatile for diverse network environments.
Reliability and Efficiency:
Reviewers praise the platformās reliability in automating backups, OS updates, and compliance checks, reducing manual errors and improving operational efficiency.
Pricing Transparency:
Some users find pricing details unclear or feel the product can be expensive depending on the scale of deployment.
Learning Curve:
A few users mention the initial setup and mastering the Automation Builder can take time, especially for teams new to automation.
Customer Support
Some reviews note that support response times and availability could be improved for faster issue resolution.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.