Home > Fitness Software > Arketa
Arketa is a versatile wellness business platform that simplifies payment processing, class management, and CRM, enabling studios to scale effectively. It offers tools for livestream classes, on-demand videos, retreats, and merchandise sales, empowering businesses to expand their services and revenue streams.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users appreciate Arketa’s straightforward and intuitive design, which facilitates easy navigation and efficient management of backend operations.
Responsive Customer Support:
The platform’s customer service is noted for being prompt and courteous, providing reliable assistance when issues arise.
Comprehensive Feature Set:
Arketa offers a wide range of functionalities, including booking, marketing, lead management, and a mobile app, all integrated into one platform, which users find beneficial for their business operations.
Backend Usability Challenges:
Some users have reported that the backend system is still being updated and could be more user-friendly, indicating that certain administrative tasks may be cumbersome.
Glitches and Technical Issues:
There are instances where users have experienced glitches, such as classes disappearing or new classes being added without authorization, which can disrupt business operations.
Limited Financial Reporting:
Some users have expressed frustration over the inability to view net income directly within Arketa, requiring them to access external platforms like Stripe for comprehensive financial data.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.