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AiM by AssetWorks is an IWMS software that helps large organizations manage facilities, real estate, space, maintenance, and capital planning. The ReADY-AiM-Go suite includes a customer portal and field apps. AiM enhances efficiency, streamlines workflows, and improves asset lifecycle management for better decision-making.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Functionality:
Users appreciate AiM’s extensive range of features, including real estate and property management, space management, operations and maintenance, capital planning, and energy management. This comprehensive functionality allows organizations to manage various aspects of facility and asset management within a single platform. ​
Customizable and Scalable:
Reviewers highlight AiM’s ability to be tailored to specific organizational needs and its scalability to accommodate growth. This flexibility ensures that the software can adapt to different operational requirements over time. ​
Integrated Mobile Applications:
The inclusion of the ReADY-AiM-Go product suite, which features a customer engagement portal (ReADY) and role-specific mobile apps (Go), enhances user engagement and facilitates efficient field operations. ​
Complex User Interface:
Some users find AiM’s interface to be complex and not as intuitive as desired, which can lead to a steeper learning curve for new users. ​
Customer Support Challenges:
There are mentions of customer service being less responsive or not meeting expectations, which can impact the overall user experience. ​
Cost Considerations:
Some users feel that AiM’s pricing may be on the higher side, especially for smaller organizations, making it less accessible for those with limited budgets.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.