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Advanced Field Solutions is a mobile field service automation software offering customer request tracking, call status updates, and instant work schedule notifications. It features task scheduling, dispatching, GPS timesheet validation, profitability analysis, geo-fencing, configurable workflows, and mobile access.
The Smyte Score is a weighted average from leading review sites across the web.
Enhanced Operational Efficiency:
Users have reported that Advanced Field Solutions significantly streamlines operations, reducing the time spent on diagnosing recurring issues. ​
Comprehensive Feature Set:
The platform offers a wide range of functionalities, including customer request tracking, call status updates, and work schedule notifications, which are highly valued by users. ​
Improved Communication:
Advanced Field Solutions facilitates better communication between field technicians and office staff, enhancing coordination and service delivery.
Complex Setup Process:
Some users have found the initial setup of the system to be challenging, requiring significant time and effort to configure properly. ​
Learning Curve:
While feature-rich, the software’s extensive functionalities may present a learning curve for new users, necessitating training and adjustment time. ​
Customer Support Limitations:
There have been concerns regarding the responsiveness and availability of customer support, which can be a hindrance when issues arise.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.