Home > Membership Management Software > Active8
Active8 by Roller is a versatile software solution for family entertainment centers, offering customizable membership options and an all-in-one system to manage venue operations. It features a user-friendly interface, fast performance, and innovative tools like facial recognition and customizable kiosks.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users consistently praise Active8 for its intuitive and easy-to-navigate interface. This design facilitates quick onboarding and efficient daily operations, even for those without prior training.
Exceptional Customer Support:
The Active8 support team is noted for being responsive and helpful. Users report that issues are addressed promptly, often within a few hours, enhancing overall user satisfaction.
Streamlined Onboarding Process:
The onboarding experience with Active8 is described as smooth and well-organized. The support team’s attention to detail during setup contributes to a positive start for new users.
Dependence on Network Connectivity:
Active8’s functionality is heavily reliant on internet connectivity. Users have reported that system operations can come to a halt during network outages, posing challenges in environments with unstable internet.
Cumbersome Checkout for Large Inventories:
For businesses with extensive inventory, particularly in food and beverage sectors, the checkout process can become slow and cumbersome, affecting transaction efficiency.
Limited Offline Capabilities:
The system’s reliance on online connectivity means that offline functionalities are restricted, which can be a drawback for businesses requiring continuous operation during internet downtimes.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.