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ACTIVE Educate is a web-based management solution for educational institutions, offering online registration, payment processing, and marketing tools to streamline operations and enhance efficiency.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users appreciate the intuitive and easy-to-navigate platform, which simplifies tasks such as setting up new seasons and sessions, making changes, and copying old ones with ease.
Comprehensive Reporting:
The software offers a wide variety of reports that provide valuable insights, allowing users to compare year-to-year data easily and manage their operations more effectively.
Efficient Registration Management:
ACTIVE Educate streamlines the registration process, making it easy for parents to sign up and for administrators to manage enrollments, which enhances overall operational efficiency.
High Pricing:
Some users find the pricing to be quite expensive, noting that the per-registration cost is significantly higher compared to per-season pricing models offered by competitors.
Mandatory Add-Ons:
There are concerns about additional services, such as insurance, being automatically added to orders, which has caused confusion and dissatisfaction among parents who may perceive these add-ons as unfair.
Customer Service Challenges:
A few users have reported difficulties with customer service, including having to repeat information multiple times during support calls, which can be frustrating and time-consuming.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.