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aACE is an integrated business management solution for SMBs needing Accounting, CRM, and ERP tools. It enhances efficiency, unifies operations, and offers full customization via Claris FileMaker. With on-premise, cloud, and mobile options, aACE serves industries like manufacturing, distribution, and services.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Customization & Flexibility:
Users appreciate aACE’s adaptability, allowing the software to be tailored to unique business processes. Its foundation on the Claris FileMaker platform facilitates efficient and cost-effective customization. One user noted, “The capabilities of the software seem endless and the ability to customize the functionality has been huge for us.”
Integrated All-in-One Solution:
aACE combines accounting, CRM, ERP, inventory, and order management into a unified platform. This integration reduces the need for multiple disparate systems, streamlining operations. A reviewer mentioned, “It provides me with entire solutions for accounting, customer relations, and inventory.”
Exceptional Customer Support:
The aACE team is recognized for their responsive and knowledgeable support, assisting users throughout implementation and beyond. One user shared, “Their support is simply fantastic. It’s like having an internal team that is responsive, consistent, and thorough.”
Limited Built-in Reporting Capabilities:
Some users find the default reporting features lacking in detail and flexibility, often requiring data exports for comprehensive analysis. A reviewer stated, “The built-in reports are not as detailed and flexible as I need them to be for the analysis.”
Steep Learning Curve for New Users:
Adapting to aACE’s interface and functionalities can be challenging for some, especially those transitioning from other systems. One user noted, “My biggest challenge was simply adapting to a system whose interface conventions were not of my own design.”
Desire for Enhanced Reporting Features:
Beyond the basic reporting limitations, users have expressed a need for more advanced reporting tools within the platform to avoid reliance on external applications. A reviewer mentioned, “Getting detailed reports with a wide range of filters and drill down options may be rather difficult.”
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.