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3C Connect is a cloud-based field and office management platform built for contractors. It offers scheduling, dispatch, inventory, payment processing, QuickBooks integration, sales proposal tools, and a mobile app. With reporting dashboards, SMS texting, and field inspection sheets, it simplifies operations and boosts efficiency.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Record Management:
Users appreciate the ability to maintain detailed records searchable by customer, job site, or equipment, enhancing organization and accessibility. ​
Efficient Scheduling and Dispatch:
The platform’s scheduling and dispatch features, which link appointments with job sites and technicians, are praised for improving operational efficiency.
Integrated Price Book and Invoicing:
The built-in price book and the capability for technicians to create invoices in the field are highlighted as valuable tools that streamline billing processes.
Limited Customization Options:
Some users express frustration with the lack of customization features. This can make it challenging for businesses that want to tailor the platform to meet their specific workflow requirements.
Integration Challenges:
Users have noted difficulties in integrating 3C Connect with other software tools and systems they use. This can lead to inefficiencies or necessitate additional manual work to transfer data between platforms.
Performance Issues:
A few users have reported occasional performance slowdowns or glitches within the application, especially during high-traffic times or when handling large amounts of data, which can negatively impact productivity.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.