Patient Relationship Management (PRM) Software
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TeleVox
Software Description: TeleVox is a patient relationship management platform that automates personalized communication to improve patient engagement. Trusted by over 7,000 healthcare organizations, it integrates with EHRs to manage appointment reminders, care, referrals, and vaccinations. TeleVox helps reduce operational burdens and increase revenue.
Features
Automated Appointment Reminders
Care Management
Pre and Post Procedure Engagement
Referral Management
Pros
- Enhanced Communication Efficiency
- Comprehensive Patient Engagement
- Multi-Channel Communication
Cons
- Limited Messaging Features
- Integration Challenges
- Customer Support Concerns
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