Software Description:Ruby Receptionists offers virtual receptionist services for small businesses, including call answering, appointment scheduling, lead capture, payment collection, and outbound calls. Its proprietary technology provides seamless integration with tools like Zapier and Clio, helping businesses enhance communication and save time.
Software Description:Plutomen Connect is an AR-powered remote support solution enabling real-time expert assistance via HD video. It improves first-time fix rates, reduces downtime, and integrates with ERP, CRM, and LMS systems. Accessible on web, mobile, and AR wearables, it streamlines remote field service.
Features
AR-Powered Remote Assistance<br />
Smartglass Integration for Hands-Free Operation<br />
Software Description:Issuetrak is a ticket management software that simplifies issue tracking, workflow automation, and customer support. It provides customizable forms, reporting, and task management features to enhance team collaboration and efficiency. With both cloud and on-premises hosting options, Issuetrak helps businesses improve operations.
Software Description:Viewabo empowers customer support teams with real-time visual troubleshooting, enabling agents to see what customers see through their phone cameras—without requiring an app. This reduces miscommunication, speeds up issue resolution, and cuts servicing costs. Viewabo delivers a seamless and efficient remote support experience.
Features
Instant Camera Access via SMS Link
Live Video Streaming for Issue Diagnosis
Session Recording for Training and Quality Assurance
Software Description:Kapture CX is an AI-driven, omnichannel customer experience platform that enhances customer support through intelligent automation and hyper-personalization. With smart routing, real-time analytics, and seamless integrations, Kapture helps businesses improve service efficiency, reduce response times, and elevate customer satisfaction.