Call Centre Software

Cyburdial

(30)

View Profile

Software Description: CyburDial is a Remote Office Management & Operations Platform (ROMOP) designed for businesses with remote and local teams. It offers communication, CRM, accounting, HR, IT security, and more, with SSL encryption and STIR/SHAKEN VoIP technologies to streamline business operations securely and efficiently.

Features

Multi-Channel Communication

CRM Integration

Call Center Management

Real-Time Reporting & Analytics

Pros

Comprehensive Feature Set
User-Friendly Interface
Responsive Customer Support

Cons

Limited Integrations
Learning Curve
Pricing Structure

Call Commando

(2)

View Profile

Software Description: Call Commando is a powerful call center management tool that simplifies sales calls, appointments, and marketing campaigns. By streamlining processes and boosting productivity, it helps businesses double appointments, work more leads, and improve connections with customers while saving time and enhancing efficiency.

Features

Multichannel Communication

Appointment Management

Lead Engagement Optimization

Distraction-Free Workflow

Pros

Seamless Dialing
Cloud-Based Deployment
Effective Support Team

Cons

Dependence on Internet Connection
Limited User Reviews
Potential Learning Curve

miOnCall

(0)

View Profile

Software Description: miOnCall by Amtelco is a virtualized, cloud-based call center solution featuring skills-based ACD, speech recognition, text-to-speech, and voice services. This advanced platform streamlines call routing and management, enhancing efficiency and customer experiences for businesses of all sizes.

Features

Skills-Based Automatic Call Distribution (ACD)

Built-In Speech Recognition and Text-to-Speech (TTS)

Employee Scheduling

Cloud-Based Virtualized System