Home > Scheduling Software > RazorSync
RazorSync is a field service management tool that simplifies scheduling, job tracking, and invoicing. It offers mobile access for real-time updates and integrates with QuickBooks. The software improves efficiency, reduces paperwork, and provides GPS tracking, making it ideal for service businesses.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use:
Users frequently mention that RazorSync has a user-friendly interface, which makes it easy to onboard employees and navigate through the software without extensive training​.
Efficient Scheduling and GPS Tracking:
Many users appreciate the ability to manage schedules effectively and track technicians with GPS. This feature helps improve field service management by providing real-time updates.
Paperless Operation:
The software allows businesses to reduce paper usage, streamline work orders, invoicing, and communication between technicians and the office, which contributes to a more efficient workflow.​
Glitches and System Errors:
A common complaint is that the software can be buggy, with issues like data not syncing correctly across different parts of the system (e.g., customer notes not appearing in the right places).​
Slow Loading Times:
Users report that the software can be slow, particularly when switching between different sections like work orders or estimates, which can be frustrating​.
​Limited Customer Scheduling:
There are reports that RazorSync lacks robust customer scheduling features, and some users find it cumbersome to manage customer bookings effectively​.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.