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Peek Pro helps tour and rental operators increase revenue by up to 30% with online booking, dynamic pricing, and real-time inventory management. Its mobile app automates tasks like check-ins and waivers, while automated reminders and QR code check-ins enhance customer satisfaction. Optimize operations effortlessly.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Reviewers frequently highlight the intuitive design of Peek Pro, which makes it easy to set up and manage bookings and operations without needing extensive technical knowledgeā.
Seamless Integration:
The software integrates well with websites and other platforms, providing a smooth booking experience for customersā.
Strong Customer Support:
Many users appreciate the responsive and helpful customer service team, which helps resolve issues quickly and ensures smooth operationā.
Payment and Refund Issues:
A significant number of users report problems with delayed payments, including issues with chargebacks and refund processing, which can affect cash flowā.
UI/UX Polishing Needed:
Some users mentioned that the user interface, although functional, could benefit from further refinement and polishing to improve the overall experienceā.
Difficulties with Customer Disputes:
Users have expressed frustration with the system’s handling of customer disputes, as there are delays in communication with the dispute department and lack of clarity on whether issues are being resolvedā.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.