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Paycom Software, Inc. (NYSE: PAYC) offers user-friendly HR and payroll technology that empowers employees with direct data access. Its BetiĀ® solution enables self-managed payroll, reducing errors. Serving businesses of all sizes, Paycom streamlines processes like onboarding and benefits enrollment within a single app.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive HR and Payroll Integration:
Users appreciate that Paycom consolidates various HR and payroll functions into a single, user-friendly platform, streamlining processes and reducing the need for multiple systems.
User-Friendly Mobile App:
The mobile application is praised for its ease of use, allowing employees to access their schedules, payroll information, and other HR-related data conveniently.
Efficient Onboarding Process:
Paycom’s self-onboarding feature has been noted to reduce HR workload and expedite the onboarding process, enabling new hires to become productive more quickly.
Steep Learning Curve:
Some users report that becoming proficient with Paycom’s extensive features requires significant time and training, which can be challenging for new users.
Customer Support Challenges:
There are instances where users have experienced delays in issue resolution and inconsistent communication with support representatives, impacting overall satisfaction.
Complex Reporting Features:
While Paycom offers robust reporting capabilities, some users find them complex and not as intuitive as desired, necessitating additional training to utilize effectively.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.