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eFitness

eFitness is a comprehensive club management software for gyms, offering tools for automated payments, access control, and CRM. With mobile app integration, self-service kiosks, and detailed reporting, eFitness simplifies the client journey and enhances operational efficiency, serving over 1,000 fitness businesses across 14 countries.

4.8

Software Info

Pricing

Score

Alternatives

eFitness Overview

eFitness is an all-in-one club management platform designed to streamline operations for gyms, fitness centers, and personal training studios. Operating in 14 countries and serving over 1,000 clients, eFitness provides a suite of tools for automating payments, access control, and communication. The platform’s CRM system and user-friendly dashboards give real-time insights into sales performance, member engagement, and KPI tracking. eFitness offers features like a mobile app, self-service kiosks, and a flexible membership configurator, making it easy to manage the entire client journey—from sign-up to gym access. Advanced reporting and upsell tools help clubs optimize sales and member retention, providing a seamless experience for both operators and members.

Features

Automated Payment Processing

Comprehensive Membership Management

Advanced Scheduling Tools

Robust Reporting and Analytics

eFitness Pricing Overview

eFitness Score

Smyte Score

4.8 Number of Reviews 17

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

User-Friendly Interface:
Users appreciate eFitness for its intuitive design, which simplifies navigation and facilitates quick adoption by both staff and clients.

Comprehensive Feature Set:
The platform offers a wide range of functionalities, including membership management, automated payments, access control, and marketing communication, effectively consolidating multiple tools into a single system.

Responsive Customer Support:
Many users commend eFitness for its prompt and helpful customer service, highlighting the team’s dedication to resolving issues and implementing user feedback efficiently.

Cons

Complexity for Small Businesses:
Some users from smaller organizations find that eFitness offers numerous features tailored for larger companies, which can be overwhelming and may require additional costs for customization.

Integration Limitations:
Certain users have reported challenges with integrating eFitness with other systems, such as payment terminals, indicating a need for improved compatibility and more seamless data exchange.

Learning Curve for Advanced Features:
While the basic functions are user-friendly, some users note that mastering the more advanced features requires additional time and training, suggesting a need for more comprehensive onboarding resources.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What features are included in eFitness’s standard plan?

The standard plan typically includes core features like membership management, automated payments, scheduling, and basic reporting. Higher-tier plans may provide access to additional tools such as custom reporting, marketing automation, and enhanced access control.

2. Is there a free trial or demo available for eFitness?

Yes, eFitness usually offers a free demo or trial period, allowing potential customers to explore the platform’s features and assess its fit for their business needs before making a commitment.

3. Does eFitness support integrations with other software?

eFitness supports some integrations, particularly for payment processing and access control. However, users have noted limitations with specific third-party systems, so it’s recommended to confirm integration compatibility with the eFitness team.

4. Is there a setup fee for using eFitness?

eFitness may charge a setup fee, especially for larger facilities or those needing extensive configuration and training. This fee covers initial onboarding and personalized support to help facilities get started.

5. What support options are available with eFitness?

eFitness provides support through email, phone, and an online help center. Premium support, including faster response times and dedicated assistance, may be available for users with advanced plans or additional support needs.

eFitness

4.8

Software Info

Pricing

Score

Alternatives

eFitness Overview

Software Details

Features

eFitness Pricing Overview

eFitness Score

Smyte Score

4.8

Number of Reviews 17

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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