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WellnessLiving

WellnessLiving is an all-in-one business management software designed for fitness, wellness, and health industries. Trusted by over 5,000 businesses and 15 million users, it offers tools like online booking, automated marketing, client rewards, and mobile apps to manage operations, attract, and retain clients efficiently.

4.3

Software Info

Pricing

Score

Alternatives

WellnessLiving Overview

WellnessLiving is an all-in-one business management software tailored for the fitness, wellness, and health industries, encompassing club management, personal training, physical therapy, and overall fitness operations. Trusted by over 5,000 businesses and used by more than 15 million clients worldwide, WellnessLiving empowers businesses to manage and grow effectively. Its robust features include online booking, automated marketing, client rewards, website widgets, advanced reporting, and comprehensive client and staff management. The platform’s user-friendly mobile apps provide seamless access, while customizable business settings ensure flexibility. Affordable, reliable, and powerful, WellnessLiving equips businesses with everything needed to attract, convert, and retain clients—all in one place.

Features

Comprehensive Scheduling and Booking

Client Management Tools

Marketing Automation

Mobile App Accessibility

WellnessLiving Pricing Overview

WellnessLiving Score

Smyte Score

4.3 Number of Reviews 617

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Customer Support:
Many users praised the exceptional customer service, with quick responses to emails, phone calls, and Zoom support. The team is described as friendly, helpful, and accommodating to the specific needs of niche businesses.

Ease of Use:
The platform is generally described as easy to navigate, especially when it comes to appointments, sales, client management, and rewards. Users appreciate the updates that keep the software relevant and useful.

Comprehensive Features:
WellnessLiving offers an all-in-one solution with various tools for scheduling, client management, marketing, and sales, which is especially helpful for wellness businesses. Users highlighted the ability to offer online/on-demand scheduling and integration for client rewards.

Cost-Effectiveness:
Many users appreciate the platform’s affordable pricing compared to competitors like Mindbody, especially considering that many features are included in the base plan (e.g., client rewards).

Cons

Learning Curve and Interface Complexity:
Some users report a steep learning curve and a non-intuitive interface. The need for trial and error, along with working with support to understand the system, was mentioned by several users.

Limited Email System and Integrations:
The email system is noted for being difficult to use, especially for adding photos. Additionally, the integration with Google Calendar is described as glitchy and lacking two-way sync functionality.

Delayed Payment Processing:
Some users mentioned that payment deposits to businesses are slower than their previous providers, though this was generally seen as a minor issue.

Additional Costs for Currency Conversion:
For users outside the U.S., such as those in Canada, the cost in USD and the conversion fees are a downside.

Limited Flexibility for Promotions:
Some users wish the platform offered more options for creating varied promotions or combinations, including product sales.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.