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RoomRaccoon

RoomRaccoon is an all-in-one hotel management system for independent properties. It combines a PMS, channel manager, booking engine, and payment platform. Features include upselling, online check-in, housekeeping, and 400+ integrations. Try it free for 14 days—no credit card required.

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RoomRaccoon Overview

RoomRaccoon is a leading all-in-one Hotel Management System trusted by thousands of independent properties worldwide. This cloud-based platform empowers hoteliers with a comprehensive suite that includes a property management system (PMS), channel manager, booking engine, and payment solution in a single, easy-to-use interface. With smart automation features, RoomRaccoon boosts operational efficiency, maximizes revenue through dynamic pricing and upselling, and enhances the guest experience. Additional tools include housekeeping and revenue management, online check-in, and over 400 integrations with popular platforms like Booking.com, Expedia, Lightspeed, and Sage. Free 14-day trial available.

RoomRaccoon Pricing Overview

RoomRaccoon Score

Smyte Score

4 Number of Reviews 304

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Excellent customer support:
The support team is also fantastic, quick to respond and happy to assist.

Outstanding channel and reservation management:
The channel management is fantastic and the reservations are comprehensive.

User-friendly interface & great value:
“Easy to use, saves time, and considered “incredible value for money.

Cons

Occasional performance issues:
Periodically there are breaks in system performance, errors.

Setup can be time-consuming:
It took a while to set up and add in everything.

Some features still maturing:
Areas like housekeeping and other modules are still under development.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What features are included in the entry package?

The base plan covers PMS, channel manager, booking engine, payment processing, housekeeping, revenue tools, upselling, online check-in/out, and access to 400+ integrations.

2. Can I customize when automated emails are sent?

Yes, you can schedule documents like pre‑stay and post‑stay emails a specific number of days before or after the stay via Settings → Emails.

3. What happens if the system goes down or errors occur?

Users occasionally experience system performance breaks. RoomRaccoon’s support typically resolves these promptly, but there’s no guaranteed uptime.

4. Is two‑factor authentication (2FA) supported?

Yes—2FA via Google Authenticator is available, can be enabled or disabled by admins, and is supported globally.

5. How does rate/channel updating work?

Rates can be updated up to one year in advance. RoomRaccoon automatically sends nightly updates for availability and rates to connected OTAs.

RoomRaccoon

4

Software Info

Pricing

Score

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RoomRaccoon Overview

Software Details

Features

RoomRaccoon Pricing Overview

RoomRaccoon Score

Smyte Score

4

Number of Reviews 304

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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