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Liberty Spark (formerly Skore) helps organizations quickly map, analyze, and improve business processes. With intuitive tools for process discovery and workflow optimization, it lays the groundwork for automation, compliance, and digital transformation—without unnecessary complexity.
The Smyte Score is a weighted average from leading review sites across the web.
Intuitive and Easy to Use:
Users consistently praise Liberty Spark for its user-friendly interface and zero learning curve. The platform’s simplicity allows teams to quickly adopt it for process mapping and improvement initiatives.
Facilitates Collaborative Process Mapping:
Liberty Spark enables real-time collaboration during process mapping sessions, allowing teams to engage in meaningful discussions and document processes efficiently.
Excellent Customer Support:
The Liberty Spark team is noted for being responsive and supportive, providing resources like knowledge bases, training materials, and weekly drop-in sessions to assist users.
Limited Integration Capabilities:
Some users have noted that Liberty Spark currently lacks direct integrations with other systems, which can limit its ability to execute process automation directly within the platform.
Browser Performance Issues:
There are reports of occasional delays and performance issues during live workshops, particularly related to browser performance.
Limited Customization Options:
Users have expressed a desire for more customization options in terms of look and feel, such as shapes, colors, and backgrounds, to better align with their organization’s branding.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.