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Tandem is a web-based security and compliance software suite used by 1,600+ U.S. organizations. It offers tools for risk, policies, vendor management, cybersecurity, and more—designed to streamline compliance, enhance security, and lower costs with secure storage, automation, and great support.
The Smyte Score is a weighted average from leading review sites across the web.
Exceptional Customer Support:
Users consistently praise Tandem’s responsive and knowledgeable support team. Many note that customer suggestions are often implemented, reflecting a company that listens to its clients.
User-Friendly Interface:
Tandem’s intuitive design simplifies navigation and reduces the learning curve, making it accessible for users with varying technical expertise.
Comprehensive Compliance Tools:
The software offers a suite of integrated modules—such as Risk Assessment, Vendor Management, and Business Continuity Planning—that streamline compliance and security management.
Limited Onboarding Features in Vendor Management:
Some users have expressed the need for a more robust onboarding component within the Vendor Management module.
Module Integration Challenges:
There are reports of conflicts between certain modules, like Business Continuity and Vendor Management, which can affect data consistency.
Initial Navigation Learning Curve:
New users may experience some difficulty navigating the system initially, though this tends to improve with use.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.