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Inspection Support Network (ISN) is the leading home inspection software built by inspectors, for inspectors. It simplifies scheduling, billing, reporting, and communication while automating tasks and boosting efficiency. ISN helps inspectors get paid faster and manage their business with ease.
The Smyte Score is a weighted average from leading review sites across the web.
Exceptional Customer Support:
Users consistently praise ISN for its responsive and helpful customer service, noting that the support team is quick to resolve issues and provide guidance.
Comprehensive Scheduling and Automation:
ISN’s scheduling tools and automated communications streamline the inspection process, allowing for efficient appointment management and reducing administrative tasks.
Integrated Payment Processing:
The platform’s payment processing feature simplifies transactions by integrating with credit card processors, ensuring that reports are not released until payment is received, thus improving cash flow.
Learning Curve for New Users:
Some users find the initial setup and navigation of ISN to be complex, requiring time to become familiar with its features and functionalities.
Email Deliverability Issues:
There are reports of automated emails and notifications occasionally landing in clients’ spam folders, which can hinder communication.
Limited Mobile App Functionality:
While ISN offers a mobile app, some users feel it lacks the full functionality of the desktop version, limiting on-the-go access to certain features.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.