Home > Contract Management Software > Shipzy
Shipzy is a cloud-based export-import software that simplifies export operations with features like shipment tracking, document automation, invoicing, and logistics management. It provides real-time visibility, reduces errors, and delivers insights to boost efficiency and profitability in export businesses.
The Smyte Score is a weighted average from leading review sites across the web.
Excellent Customer Support & Responsiveness:
Users frequently highlight Shipzy’s highly responsive and helpful support team. They appreciate quick issue resolution, polite staff, and the overall customer-centric approach of the company. This is a recurring theme across many positive reviews.
User-Friendly Interface and Ease of Use:
Many users praise Shipzy for its intuitive and easy-to-navigate interface. This makes it simple for ground operations and various business sizes to manage their logistics and documentation effectively.
Comprehensive Features and Analytics (Especially for Middle and Last-Mile Delivery):
Shipzy is lauded for its robust features, particularly in optimizing middle-mile operations, last-mile deliveries, and providing real-time tracking. Users also value the detailed analytics dashboard and reporting capabilities, which help in performance analysis and decision-making
App Performance and Technical Issues/Bugs:
Some users report issues with the Shipzy app, including occasional lagging, buffering times, and general performance issues or bugs. There are mentions of the app sometimes hanging or experiencing similar recurring problems.
Compatibility with Latest Android/iOS Versions (Potential):
One review specifically mentioned that if Shipzy could improve the compatibility of its apps with the latest Android versions and provide apps for iOS, there would be no negative points. While not a widespread complaint, it suggests a potential area for improvement in app development.
Slow Loading/Buffering with Large Fleets:
While the platform is generally praised for its speed, a user with a large fleet noted that it can sometimes take buffering time to get complete details, suggesting potential performance dips with high data loads.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.