Home > Contract Management Software > C2

C2

C2 ITSM is a cloud-based IT service management solution featuring automation, a self-service portal, CMDB, and ITIL-compliant workflows. With zero coding setup, it boosts productivity, asset visibility, and service quality—backed by 24/7 support and enterprise-grade security.

4.2

Software Info

Pricing

Score

Alternatives

C2 Overview

C2 ITSM is a cloud-based IT service management platform that streamlines IT operations through automation, customizable workflows, and zero coding configuration. It includes a self-service portal, service catalog, robust CMDB, asset management, and full ITIL-compliant processes for request, incident, problem, and change management. Designed for organizations managing high volumes of service interactions, C2 ITSM enhances user experience, boosts productivity, and enables full visibility into IT assets. With seamless integrations, real-time reporting, 24/7 North American support, and adherence to ISO 27001 and SOC-2 Type II standards, C2 ITSM ensures reliable, secure, and scalable IT service delivery.

Features

Zero-Code Workflow Automation

Comprehensive CMDB & Asset Management

Self-Service Portal & Custom Service Catalog

ITIL-Compliant Incident, Problem & Change Management

C2 Pricing Overview

C2 Score

Smyte Score

4.2 Number of Reviews 54

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Comprehensive Feature Set
Users appreciate C2-ITSM’s extensive capabilities, encompassing ticket management, workflow automation, knowledge management, and customer service analytics, making it a powerful tool for businesses of all sizes.

Customizable Workflows
The software allows users to create custom workflows, enabling them to tailor the software to their specific needs.

User-Friendly Interface
The intuitive and easy-to-use interface facilitates efficient navigation and use of the platform.

Cons

Limited Customization Options
While C2-ITSM offers customizable workflows, some users find that the software may not provide enough customization options for specific needs.

Limited Integration Options
The software may not be compatible with all third-party platforms, which could limit its usefulness for some businesses.

Expensive Pricing
C2-ITSM can be costly, especially for smaller organizations with limited budgets, potentially making it less accessible.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. Does C2-ITSM support ITIL processes?

Yes, C2-ITSM is ITIL-ready, supporting processes like incident, problem, and change management.

2. Is C2-ITSM cloud-based or on-premise?

C2-ITSM is available as both a cloud-based and on-premise solution, providing flexibility based on organizational needs.

3. What kind of support does C2-ITSM offer?

C2-ITSM provides 24/7 North American support, including email, phone, and live chat assistance.

4. Can C2-ITSM integrate with other software platforms?

While C2-ITSM offers integration options, it may not be compatible with all third-party software, which could limit its usefulness for some businesses.

5. Is there a free trial available for C2-ITSM?

C2-ITSM does not offer a free version or a free trial.

C2

4.2

Software Info

Pricing

Score

Alternatives

C2 Overview

Software Details

Features

C2 Pricing Overview

C2 Score

Smyte Score

4.2

Number of Reviews 54

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

Alternatives to C2

BEAT AdInspect

Connected Risk

Regulatory Compliance

Relevant Alternative Categories