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Icertis Contract Intelligence (ICI) is an AI-powered CLM platform that transforms contracts into strategic assets. Trusted globally, it manages over 10 million contracts worth $1 trillion, improving compliance, reducing risk, and streamlining contract workflows in 90+ countries and 40+ languages.
The Smyte Score is a weighted average from leading review sites across the web.
Advanced Automation & Workflow Efficiency
Users commend Icertis for its robust automation capabilities, which streamline contract creation, approval workflows, and obligation tracking, enhancing overall efficiency.
Comprehensive Compliance & Risk Management
The platform’s AI-driven insights assist organizations in proactively identifying and mitigating risks, ensuring adherence to contractual obligations and regulatory requirements.
Scalable for Enterprise Needs
Icertis is praised for its scalability, effectively supporting large enterprises with complex contract portfolios across various departments and global operations.
Complex Customization Process
While Icertis offers extensive customization options, some users find the process intricate and time-consuming, particularly during system upgrades.
User Interface Challenges
Several users have noted that the user interface can be less intuitive, with certain design elements not aligning with standard user expectations, potentially affecting user adoption.
Limited E-Signature Integration
Users have reported issues with e-signature functionalities, including the need for manual follow-ups due to the absence of automated reminders for pending signatures.
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