Home > Field Service Management Software > TrackGo
TrackGo is a GPS-based database app designed for sales and service industries. It allows users to mark customer locations on a private map, create contacts, and capture job site photos. With its location-centric approach, TrackGo helps businesses improve field service management and customer relationship tracking.
The Smyte Score is a weighted average from leading review sites across the web.
Easy GPS Location Tracking:
Users praise TrackGo for its ability to pinpoint customer locations using GPS, making it easier to track and manage field service operations.
User-Friendly Interface:
The platform is simple to navigate, and users report that it’s easy to create and manage customer profiles, job site photos, and contact information.
Improved Efficiency:
Many users note that the app helps improve efficiency by streamlining customer data management, helping sales and service teams stay organized and on top of their tasks.
Limited Customization:
Some users feel that TrackGo could benefit from more customization options, especially for businesses with unique needs that require tailored workflows.
Mobile App Performance:
A few users have mentioned that the mobile app can experience occasional performance issues, such as slow loading times or glitches, which can impact user experience in the field.
Limited Advanced Features:
Some users noted that while TrackGo covers basic field service management, it lacks more advanced features, such as detailed reporting or automation tools that are found in other platforms.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.