Home > Service Dispatch Software > HBS Systems
HBS Systems offers web-based equipment dealer and rental equipment management software for Agriculture, Construction, Aggregate, Material Handling, and Rental Equipment dealerships. With 35+ years of experience, it automates OEM processes, improves efficiency, and streamlines operations with service dispatch, rental, and inventory management tools.
The Smyte Score is a weighted average from leading review sites across the web.
Comprehensive Functionality:
Users appreciate that HBS Systems offers an all-in-one software package handling major dealership operations, including rental, parts, service, and whole goods. ​
User-Friendly Interface:
The system is noted for being straightforward and easy to use, allowing for efficient navigation and operation. ​
Responsive Customer Support:
Many users commend the knowledgeable and prompt customer support, highlighting the company’s commitment to resolving issues efficiently. ​
User Interface Limitations:
Some users feel the interface is clumsy and outdated, suggesting a need for modernization to enhance user experience. ​
Reporting Limitations:
Users have reported that the system’s reporting capabilities are old-fashioned, indicating a desire for more advanced and customizable reporting features. ​
Lack of Innovation:
There are concerns about a perceived lack of new features and innovation, with some users feeling the system hasn’t evolved to meet changing business needs. ​
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.