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Motive is an all-in-one fleet management platform that optimizes safety, productivity, and asset usage for businesses. It offers real-time tracking of vehicles, equipment, and materials, preventing theft and reducing fuel costs. Trusted by 120,000+ customers, Motive integrates safety, operations, and finance tools seamlessly.
The Smyte Score is a weighted average from leading review sites across the web.
Ease of Use:
Users appreciate Motive’s intuitive interface, making it straightforward to navigate and operate.
Comprehensive Fleet Management:
The platform effectively integrates various functionalities, allowing users to manage trucks, drivers, and maintenance seamlessly.
Responsive Customer Support:
Many users commend Motive’s 24/7 customer service for its promptness and helpfulness in resolving issues.
Contractual Challenges:
Some users have reported difficulties with contract terms, particularly regarding cancellations or suspensions during unforeseen circumstances.
Connectivity Issues in Remote Areas:
Users involved in long-haul trucking have noted challenges with tracking units in areas lacking cell service, as Motive does not utilize satellite telematics.
Customer Service Concerns:
A few users have experienced unsatisfactory interactions with customer service, citing rudeness or unhelpfulness during support calls.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.