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Salesforce Customer360

Salesforce Customer 360 is a suite of software products that unifies customer data across departments, including marketing, sales, and service. By leveraging connected data and AI, it offers a complete view of each customer, enabling seamless and personalized experiences.

4.7

Software Info

Pricing

Score

Alternatives

Salesforce Customer360 Overview

Salesforce Customer 360 is a comprehensive suite of software products that transforms how businesses engage with customers. By integrating data across departments—such as marketing, sales, commerce, service, IT, and data—teams can operate more intelligently and efficiently. Leveraging connected data and trusted AI, Customer 360 provides a unified view of each customer, enabling seamless and personalized experiences. This holistic approach ensures that every interaction is informed and consistent, fostering stronger customer relationships and driving business growth.

Salesforce Customer360 Pricing Overview

Salesforce Customer360 Score

Smyte Score

4.7 Number of Reviews 68

Smyte Score

The Smyte Score is a weighted average from leading review sites across the web.

100+ reviews for Software Name

Pros

Comprehensive CRM capabilities:
Users appreciate the extensive features that allow for effective customer relationship management.

Customizability:
The platform’s ability to be tailored to specific business needs is highly valued.

Integration with third-party applications:
Seamless integration enhances overall business processes.

Cons

Steep learning curve:
New users may find the platform complex initially.

High cost:
The pricing may be a barrier for smaller businesses or startups.

Complexity in advanced features:
Some advanced functionalities can be challenging to implement without technical expertise.

** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.

FAQs

1. What is Salesforce Customer 360?

Salesforce Customer 360 is a suite of integrated software products designed to help businesses connect with their customers across various departments by leveraging connected data and AI.

2. What features does Salesforce Customer 360 offer?

Key features include third-party integrations, workflow management, reporting & statistics, and performance metrics.

3. What are the pros and cons of using Salesforce Customer 360?

Pros: Comprehensive CRM capabilities, customizability, and integration with third-party applications.
Cons: Steep learning curve, high cost, and complexity in advanced features.

4. How much does Salesforce Customer 360 cost?

Pricing is not publicly provided by the vendor. It’s recommended to contact Salesforce directly for detailed pricing information tailored to your business needs.

5. Is there a free trial available for Salesforce Customer 360?

According to available information, there is no free trial or free version of Salesforce Customer 360.

Salesforce Customer360

4.7

Software Info

Pricing

Score

Alternatives

Salesforce Customer360 Overview

Software Details

Features

Salesforce Customer360 Pricing Overview

Salesforce Customer360 Score

Smyte Score

4.7

Number of Reviews 68

Smyte Score

100+ reviews for Software Name

Pros

Cons

FAQs

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