Home > Membership Management Software > Hivepass
Hivepass is a membership management platform for trail associations and mountain bike clubs, offering digital membership cards, event management, and donation tools. With features like push notifications, newsfeeds, partner deals, and a lightweight CRM, it streamlines operations and fosters member engagement.
The Smyte Score is a weighted average from leading review sites across the web.
User-Friendly Interface:
Users appreciate Hivepass’s intuitive design, noting that it is “very easy to use, easy to set up and manage, looks stylish and professional.”
Effective Communication Tools:
The platform’s newsfeed feature is highlighted as a “great asset,” providing a succinct and direct channel of communication that is “admin low and very effective.”
Responsive Customer Support:
Hivepass is commended for its excellent after-sales service and communication, with users noting that “very few businesses now offer this level of support.
Limited Functionality:
Some users feel that Hivepass lacks functionality outside of its core areas, with one reviewer mentioning that “the product is young, meaning that it lacks functionality outside of core areas.”
Clunky Interfaces:
A few users have reported that the interfaces can be a bit clunky, which may affect the overall user experience.
Occasional Bugs:
There have been instances where users experienced bugs, indicating that the platform may have some stability issues.
** Smyte uses AI to analyze online reviews, extracting key pros and cons by identifying patterns and summarizing customer feedback into actionable insights.